1- Use the Recycle Bin to restore trashed files. 2- Visit Microsoft's recovery page. ... 3- Use word/excel settings to restore previous versions if needed. 4- We can help! Call us at: 216-661-6121

There are many different types of computer viruses and all of them can be devastating. A computer virus is a program that spreads by first infecting files or the system areas of a computer or network router's hard drive and then making copies of itself. Some viruses are harmless, others may damage data files, and some may destroy files. If you suspect having a virus on your PC you should seek immediate help from a professional.

You are always welcome to drop off your computer for free evaluation during normal business hours. However, it is highly recommended to book an appointment or call ahead to make sure we will be available, and able to properly assist you.

In most cases repairs take anywhere between one to seven business days to finish depending on whether parts needed to be ordered or not. However, in some rare cases it could take up to two or three weeks in case of parts/shipping delays. it is always best to book an appointment and stop by for free estimate in order to give you more accurate timing.

In most cases it is worth repairing, unless the computer is deeply damaged and the cost of repair is more than half of the computer cost.

It is always best to call us ahead in order to make sure the problem needs a technician assistance. We just don't want you to drive to our store, and spend your precious time just to know that all you needed is a restart etc... (which is rare but still happens)